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🍽️ For bars, restaurants and hotels

Time tracking for hospitality
comply with the law without disrupting your service

Split shifts, overtime nobody logs and staff who turn over every season. Hospitality is the most heavily sanctioned sector in Spain when it comes to time tracking. Clock-in that works in the middle of Saturday's service.

📟 Kiosk mode included 🔄 Split shifts ⚡ Set up in 10 minutes 💶 From 1.20 €/user

Quick answer: hospitality accounts for a disproportionate share of Labour Inspectorate actions over time tracking. Split shifts, overtime nobody logs, staff who turn over every season and paper records filled in from memory on Friday are the perfect storm. The pattern in the courts repeats itself: with no reliable record you lose even when you are right; with a reliable record you win even when they file a claim.

Real court cases

  • Jordi Cruz's ABaC (3 Michelin stars) was ordered to pay overtime because its facial clock-in kept failing and it could not produce reliable records. See the case.
  • A Basque Country restaurant paid 3,311 € in overtime it could not dispute: with no record, the employee's word counts for more than yours. See the case.
  • In the opposite direction, a fair dismissal for faking the clock-out time: a reliable digital record protected the business. See the case.
  • RIU Hotels was found liable for rest periods of under 12 hours between shifts: the record exposed what the verbal agreement was hiding. See the case.

The 4 challenges of time tracking in hospitality

Service won't wait and neither will the Labour Inspectorate. These are the four points where most bars and restaurants risk a sanction, and how to solve them.

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Split and rotating shifts

Two daily stretches, rosters that change every week, the one who covers Saturday. The system logs each stretch separately and reconciles scheduled hours against actual hours with no midnight Excel sessions.

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Clocking in mid-service

Nobody walks to the back office to boot up a computer at 20:01. The industry's answer is kiosk mode: a tablet at the bar or in the kitchen where each employee clocks in with their PIN in two seconds. Included in every plan.

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Turnover and seasonality

Waiters who start in June and leave in September, weekend backup staff. Add an employee in one minute, and pay only for whoever is active.

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Invisible overtime

The close that runs long, the event that ends at 2:00. With no automatic overtime tracking, one day it turns into a claim with the burden of proof against you. The system calculates it on its own and warns you before it reaches four figures.

How Cleverfy works in a restaurant

Time tracking that complies with the law, built for the pace of a service. The bill for a 12-employee restaurant: 14.40 €/month on the annual plan, less than two set-menu lunches.

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Tablet kiosk

Your own tablet, no hardware to buy: the whole team clocks in with their PIN at the bar or in the kitchen. Included in every plan.

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Split and rotating shifts

Flexible rostering and overtime calculated automatically, with a warning before it piles up.

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Mobile and web app

For managers and the office, and every employee can see their own hours. Fewer arguments at month's end.

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Reports for the Labour Inspectorate

A 4-year history with every change traced, the kind of record that saved the businesses in the real cases.

Set up in 10 minutes

Configure the shifts on Monday morning and staff are clocking in for the lunch service.

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Official ChatGPT app

Check your workday and clock in from the chat itself, with controlled access. No other Spanish time-tracking tool has it.

Clock-in systems for a restaurant, compared

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Paper / template

"Free", but it gets filled in from memory and the crossed-out edits come at a price (928 overtime hours paid). It will not comply with the new Royal Decree.

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Excel

"Free" and editable with no audit trail: courts dismiss it as evidence. It will not comply with the new Royal Decree.

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Biometric clock-in (fingerprint/facial)

300-1,500 € per terminal and banned as a general rule by the AEPD since 2023 (GDPR fines of up to 20 M€). When it fails you are left without proof: ABaC ended up ordered to pay overtime.

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RFID card

200-800 € plus cards that get lost and the classic "clock me in, would you".

App + digital kiosk (Cleverfy)

From 1.20 €/employee/month, compliant today and under the new Royal Decree (traceability and 4 years). Tablet at the bar, PIN, 2 seconds.

What the record must contain (and what the Labour Inspectorate will check)

A valid record in a bar is not a sheet that says "8 hours". The Labour Inspectorate usually asks for three things: the record for the last few months, the shift roster and the contracts. Any inconsistencies trigger the action.

Worker identification

Every employee, including weekend and seasonal extras

Start time of each stretch

On split shifts, two clock-ins (lunch and dinner)

End time of each stretch

Two clock-outs, the real closing time, not the theoretical one

Non-computable breaks

If your collective agreement deducts them, they must be clearly identified

Overtime hours

Recorded and reported, the Labour Inspectorate's number one focus in the sector

Signature / validation

The worker must be able to see and verify their own records

How to roll out clock-in at your restaurant in 5 steps

1

Communicate before you install (1 day)

Gather the team for 10 minutes before service: what to do (clock in and out for each stretch), why (a legal obligation plus their protected hours) and from when. Resistance drops by 90% once they understand the record protects them too.

2

Choose the clock-in methods (1 hour)

Tablet in kiosk mode with a PIN at the bar or the kitchen pass, and the mobile app for managers and delivery staff. The waiter who shows up with a dead battery clocks in all the same. Set up the kiosk by scanning a single-use QR code: one minute.

3

Load staff and shifts (1-2 hours)

Add the team (one minute per person), define your shift types (split, straight, weekend) and assign rosters. If your data is in Excel, it imports.

4

Trial week (days 1-7)

Everyone clocks in, the manager reviews the previous day's misses each morning and corrects them with an audit trail. Put the tablet where people already clock in mentally, next to the locker attendant or the kitchen door.

5

Monthly routine (15 minutes)

Review the overtime report, offset what has built up and archive. With that, the next inspection is just a matter of downloading a PDF.

CASE STUDY

A tavern with 14 employees and two shifts

The situation: a Madrid tavern, 14 employees (8 front of house, 4 kitchen, 2 bar), split shifts from Thursday to Sunday and records kept on a paper template the manager fills in "when he can".

The accumulated risk: two waiters average 6 hours of unrecorded overtime a week in season. If they file a claim going back a year, and with no reliable record their word prevails, we are talking about ~600 hours for 2 people at overtime rates: more than 12,000 €, not counting the fine (751-7,500 €) or surcharges.

The result with Cleverfy: Friday morning, all 14 added (20 minutes), shift types configured (30 minutes) and a kiosk tablet at the bar (10 minutes). Cost: 16.80 €/month on the annual plan. In week 3 the report exposes 45 minutes of systematic excess in the kitchen on Fridays, the roster is adjusted and it disappears. At the next Labour Inspectorate campaign in the sector, the record is handed over in two clicks.

Frequently asked questions about time tracking in hospitality

Set up clock-in before your next service

14 days free · No card · No lock-in

✓ Kiosk mode included ✓ Split shifts ✓ From 1.20 €/user ✓ 4-year history