Privacy Policy

Purpose

This website has been designed to publicise the services offered by the company Baldium SL with Tax ID B56557739, with registered office at Ronda del General Mitre, 126, 08021 Barcelona.

Intellectual and industrial property

The intellectual property rights of the website www.cleverfy.es, its source code, design, navigation structures and the various elements contained therein are owned by Baldium SL, which has the exclusive right to exploit them in any form and, in particular, the rights of reproduction, distribution, public communication and transformation, in accordance with applicable Spanish and European Union legislation.

Content

Information about services intended for public knowledge is provided through this website, which in all cases will be subject to the terms and conditions expressly detailed at any given time and which are accessible from this website, which will be subject to the various applicable legal provisions.

Access and use

Both access to this website and the use that may be made of the information and content included therein will be the sole responsibility of the person who does so. The conditions of access to this website will be subject to current legislation and the principles of good faith and lawful use by the user thereof, any type of action to the detriment of Baldium SL being generally prohibited. The use of this website for illegal or unauthorised purposes will be considered strictly prohibited.

Liability

Baldium SL is not responsible under any circumstances for any type of damage that Users could cause to this website, or to any other, due to illegal or improper use thereof, or of the contents and information accessible or provided through it.

Service

Baldium SL reserves the right to suspend access to its website, without prior notice, on a discretionary and temporary basis, for technical reasons or for any other reason, and may also unilaterally modify both the conditions of access and all or part of the contents included.

General

For any litigation or question concerning the website of www.cleverfy.es, Spanish legislation shall apply, and the Courts and Tribunals of the user's domicile shall be competent to resolve all disputes arising from or related to the use of this website. Access to the www.cleverfy.es website implies acceptance of all the conditions expressed above.

Hyperlinks

The hyperlinks contained on the www.cleverfy.es website may direct to third-party websites. www.cleverfy.es does not assume any responsibility for the content, information or services that may appear on these sites, which will have an exclusively informative nature and which in no case imply any relationship between www.cleverfy.es and the persons or entities who own such content or owners of the sites where they are located.

Purpose of processing

Depending on the form that the User completes in each case, the data may be processed for the following purposes:

• Registered users: The information you provide when creating an account is used to manage your account and give you access to our time-tracking service, so that you do not have to re-enter your identifying details (name, surname, email, telephone and company).
• Newsletter: In cases where you grant us your consent as provided in Article 21 of the Spanish Information Society Services Act (LSSI), we will use your identifying and contact data to send you updates about the website, news of interest, and promotions and offers relating to our services.
• Contact: The personal data you provide through the contact form will be processed solely to attend to your query or request.
• Complaints form: The personal data you provide through the form will be processed solely to attend to your complaint.
• Analytics and advertising: with your consent, we process browsing data (via cookies and similar technologies) to analyse use of the site and to measure and optimise our advertising campaigns. You can manage or withdraw this consent at any time; details are in our Cookie Policy.

Legal basis

Baldium SL has a legal basis for processing personal data, based on the consent granted by the data subject through the signature or acceptance of the relevant forms, for one or several specific purposes, as set out in Article 6.1. a) of the General Data Protection Regulation (GDPR). For analytics and advertising, the basis is likewise your consent (Art. 6.1.a GDPR), which you give through the cookie banner and may withdraw at any time. The management of registered users may also rely on the performance of a contract (Art. 6.1.b) and on compliance with legal obligations (Art. 6.1.c).

Recipients and data processors

In order to provide our services and operate the website, Baldium SL relies on providers acting as data processors, with whom the corresponding contracts have been signed in accordance with Article 28 of the GDPR:

• Hosting and infrastructure: Amazon Web Services — Amazon Data Services Spain, S.L. (Spain region), with distribution via CloudFront.
• Web analytics: Google (Google Analytics), Fathom Analytics, Ahrefs and PostHog.
• Advertising and campaign measurement: Google (Google Ads).
• Support chat: Crisp.
• Payments and subscription: Stripe (Stripe Payments Europe, Ltd.).
• Transactional email: Amazon Web Services EMEA SARL.

Details of the cookies and associated technologies are set out in our Cookie Policy. We do not sell or disclose personal information to third parties for purposes other than those indicated here.

International transfers

Some of these providers may process data outside the European Economic Area:

• Google (Analytics and Ads): this may involve a transfer to the United States, covered by the EU–US Data Privacy Framework and/or standard contractual clauses.
• Amazon Web Services (hosting and email), Fathom, PostHog and Crisp: processing within the EEA or in countries with an adequacy decision.
• Ahrefs (Singapore): cookieless analytics with minimal data (the IP address is pseudonymised and discarded every 24 hours); transfers are covered by standard contractual clauses.
• Stripe (Stripe Payments Europe, Ltd., Ireland): payment processing within the EEA; any transfer is covered by the EU–US Data Privacy Framework and/or standard contractual clauses.

In all cases, the appropriate safeguards provided for in Chapter V of the GDPR are applied.

Data retention

We retain data for as long as necessary to fulfil the purpose for which it was collected and to determine any liabilities arising therefrom. Data from forms (registration, contact, newsletter and complaints) is retained for as long as the relationship is maintained or consent is not withdrawn and, thereafter, for the applicable legal periods. Analytics and advertising data is retained for the periods indicated in the Cookie Policy or until you withdraw your consent.

User rights

However, the data subject may in all cases exercise the rights that correspond to them, in accordance with the General Data Protection Regulation, which are:

• Right to request access to personal data concerning the data subject
• Right to request rectification or erasure
• Right to request restriction of processing
• Right to object to processing
• Right to data portability
• Right to withdraw consent at any time, without affecting the lawfulness of prior processing

The data subject may exercise such rights by submitting a request providing proof of identity, specifying which of these rights they wish to exercise, sent to the address:

If you consider that your right to personal data protection has been violated, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Security measures

Finally, we inform you that Baldium SL will adopt appropriate technical and organisational measures in its information system, in compliance with the accountability principle, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, processing or unauthorised access; taking into account the state of the art, the costs of implementation, and the nature, scope, context and purposes of the processing, as well as risks of varying probability and severity associated with each of the processing operations.